Your Feedback is important to us

To give you better services, we need your feedback. Your feedback helps us to improve, so that you will feel safer, happier and get more out of our services.

Feedback can be compliments, comments or complaints.

We love to hear compliments.  That means we are getting it right. If you are happy, we are happy!

If you are not happy, tell us. It's okay to complain.

We won't be angry. So don't be shy. We need to know how you feel. Help us to do better!

We will often ask you for feedback. You can also comment or complain at any time. You can use the Feedback Form below or ask our staff to help. They will make sure the right people get your message. You can also contact Trio directly.

Phone: (08) 6234 8333

Email: admin@trioplanmanagement.com.au

Your complaint will be kept private.

We will always listen and reply to complaints, as quickly as possible.

You can complain anonymously. If you don't leave your name, we can't reply to your complaint. But we will still try to make things better.

You don't have to talk with us. If you have a serious complaint, you can contact the NDIS Commission at any time.

Website: www.ndiscommission.gov.au 

Phone: 1800 035 544

TTY: 133 677.

Interpreters can be arranged.

Or you can contact The National Disability Advocacy Program to help you. 

Email: disabilityadvocacy@dss.gov.au

Post:

Disability, Employment and Carers Group

Department of Social Services

GPO Box 9820

Canberra ACT 2601